Axendra Privacy Policy

Last updated: August 30, 2026

1. About Axendra

Axendra helps you build a personal, source-backed Cognitive Map and use it when thinking through decisions. Your personal insights, questions, notes, highlights, reflections, and imported material are private by default. Content appears in the community only when you explicitly choose to submit it and it is approved.

2. Information we process

We process account and authentication information, including your email address, authentication identifier, and session information. We process profile information you choose to provide, such as a display name, biography, gender selection, and avatar. We also process the content you intentionally create, add, share, or import, including insights, explanations, categories, evidence, questions for Ask, selected reading material, notes, highlights, reflections, and source metadata.

If you use an import or AI feature, the material needed for that request is processed through Axendra's backend and may be sent to configured AI providers to extract, review, translate, or generate the requested result. Private content is not made public merely because it is processed for a feature you requested.

3. How we use information

We use information to authenticate you, provide and secure your account, sync your Cognitive Map, provide imports and AI features you request, show source/evidence relationships, support approved community features, prevent abuse, respond to support requests, and meet legal obligations.

4. Payments and subscriptions

Apple processes in-app subscription payments. Axendra does not receive or store your payment-card number. RevenueCat helps us receive subscription and entitlement status from Apple so we can provide paid features and restore access. Our server uses the verified subscription entitlement, not a client-side switch, to control AI features that require a subscription.

5. Optional analytics

Analytics is optional. Core features work whether you allow or decline it, and you can change the choice in the app. When you opt in, Axendra may send a pseudonymous account identifier and a limited allowlisted set of product-use events to PostHog. We disable session replay, geo-IP lookup, push-subscription capture, and default device/person-property collection in our analytics configuration.

Analytics never includes your email address, display name, private questions, insights, reasoning, notes, highlights, reflections, imported text, direct-message content, source URLs, API keys, tokens, or avatar files. For consented subscription lifecycle measurement, we record only a lifecycle event (trial start, first renewal, expiration, or successful restore) and whether it occurred in a sandbox or production environment. We do not send amount, currency, product/package/offering ID, transaction ID, receipt, or payment-card information to PostHog.

6. Sharing and service providers

We use service providers to operate Axendra, including Supabase for authentication, database, storage, and server functions; configured AI providers for requested AI features; PostHog for optional analytics; RevenueCat and Apple for subscriptions; and user-directed import services where applicable. We do not sell personal information or use your private content for advertising.

7. Retention, deletion, and your choices

You can change optional analytics in the app. You can delete your account from the app; see Delete your Axendra account for instructions if you cannot access the app. Account deletion is intended to remove your account and associated personal data, including profile, private Cognitive Map content, account-owned community contributions, messages, and uploaded avatar, subject only to limited records we must retain for legal, security, or fraud-prevention purposes.

8. Changes and contact

We may update this policy as Axendra changes. The current version is posted on this page. For questions, privacy requests, or support, contact axendra.support@gmail.com.


Axendra 隐私政策

最后更新:2026 年 8 月 30 日

1. Axendra 是什么

Axendra 帮助你建立有来源依据的个人认知图谱,并在思考重要选择时使用这些认知。你的个人认知、提问、笔记、划线、反思和导入资料默认保持私密。只有当你明确选择提交社区且内容审核通过后,内容才会出现在社区中。

2. 我们处理的信息

我们处理账户和认证信息,包括邮箱、认证标识和会话信息;也处理你自主提供的个人资料,例如显示名称、简介、性别选择和头像。我们还处理你主动创建、添加、分享或导入的内容,包括认知、解释、分类、证据、问策问题、选定阅读资料、笔记、划线、反思和来源信息。

当你使用导入或 AI 功能时,为完成该请求所需的资料会经 Axendra 后端处理,并可能发送给已配置的 AI 服务商,以完成提取、审核、翻译或生成。为你提供功能而处理私密内容,并不意味着它会被公开。

3. 我们如何使用信息

我们使用信息来验证和保护账户、同步认知图谱、提供你主动请求的导入和 AI 功能、展示来源与证据关系、支持经审核的社区功能、防止滥用、回应支持请求,以及履行法律义务。

4. 支付与订阅

Apple 处理应用内订阅支付。Axendra 不接收或保存你的支付卡号。RevenueCat 帮助我们从 Apple 获取订阅和权益状态,以提供付费功能与恢复访问。服务器以经验证的订阅权益而非客户端开关来控制需要订阅的 AI 功能。

5. 可选分析

产品分析是可选的。无论你允许还是拒绝,核心功能都可用;你也可随时在应用内修改选择。在你同意后,Axendra 可能向 PostHog 发送伪匿名账户标识和有限的、允许列表内的产品使用事件。我们的分析配置关闭了会话回放、Geo-IP 查询、推送订阅采集和默认设备/人物属性采集。

分析绝不会包含邮箱、显示名称、私人提问、认知、推理、笔记、划线、反思、导入原文、私信内容、来源 URL、API key、token 或头像文件。对于你同意后的订阅生命周期统计,我们只记录事件类型(试用开始、首次续订、到期或恢复购买成功)及其发生在 Sandbox 还是生产环境;不会向 PostHog 发送金额、币种、产品/package/offering ID、交易 ID、收据或支付卡信息。

6. 分享与服务提供商

我们使用服务提供商运行 Axendra,包括:用于认证、数据库、存储和服务器函数的 Supabase;用于你请求的 AI 功能的已配置 AI 服务商;用于可选分析的 PostHog;用于订阅的 RevenueCat 和 Apple;以及在适用时由用户主动使用的导入服务。我们不会出售个人信息,也不会将你的私密内容用于广告。

7. 保留、删除与选择

你可以在应用内修改可选分析选择。你可以在应用内删除账户;如无法访问应用,请参阅删除 Axendra 账户。账户删除旨在移除账户及关联个人数据,包括个人资料、私密认知图谱内容、账户拥有的社区贡献、私信和已上传头像;仅在法律、安全或防欺诈需要时保留有限记录。

8. 变更与联系我们

随着 Axendra 发展,我们可能更新本政策;最新版本始终发布在本页。如有问题、隐私请求或支持需求,请联系 axendra.support@gmail.com